Reference

How We Handle Your Account Data at rajacuan69login

Your account information — including the details you submit when funding through DANA, OVO, or GoPay — is held under a clear data policy that covers collection, storage, and your right to access or remove it.

DANA, OVO, GoPay transaction data handled separatelyAccount access protected with encryptionData request available via live supportCookies used only for session and securityPolicy applies where local law permits
rajacuan69login How We Handle Your Account Data at rajacuan69login
DATA PROTECTION PRACTICE

How We Protect and Manage Your Information

Encryption on Every Session All data moving between your device and our servers is encrypted via SSL. This covers the login step, wallet linking, and every DANA, OVO, or GoPay transaction you initiate from your account.
Cookie Use and Control We use session cookies to keep you logged in and security cookies to flag unusual access patterns. Preference cookies are optional — you can adjust them through your browser settings at any time.
Retention and Deletion Account data is kept only as long as required by applicable regulations in your region. Once that period ends, records are either deleted or anonymised. You can also request early deletion if your account is closed.
Who Can Access Your Record Only authorised internal staff can view your account data, and only for the purpose of resolving your support request or verifying a transaction. No external parties receive your personal details without your consent.
CONTACT FOR PRIVACY

How to Reach Us About Your Data

Live Chat Support Open the live chat window directly from your account dashboard. Our Indonesia support team handles data access and deletion requests, typically responding within the same session.
Account Help Centre Navigate to your account settings and select the data request option. From there you can ask us to export, correct, or remove the personal data linked to your profile.
E-Wallet Transaction Queries If your privacy question relates to a specific DANA, OVO, or GoPay transaction, include the transaction reference number when you contact us so we can locate the record faster.

Common Questions About This Privacy Policy

We collect your name, contact details, device information, and the payment method you register — DANA, OVO, or GoPay. We also keep a log of your transaction history for account security and dispute resolution.

Yes. Open a request through live chat or your account settings, and we will provide a summary of the personal data tied to your account. This is available to verified account holders only.

We do not sell your data. Payment data processed via DANA, OVO, or GoPay passes through those providers' own environments. We share information only where required by applicable law in your region.

Retention periods follow the minimum required by applicable regulations where access is permitted. After that period, data is deleted or anonymised. You can ask for early deletion when you close your account.

Contact our support team via live chat or the account help centre and submit a deletion request. Include your registered contact detail so we can verify your identity before processing the request.

Session and security cookies are required for the login flow and to protect your account from unauthorised access. Optional preference cookies can be turned off through your browser settings without affecting core account access.